Cancalletion and Refund
General
1. If you place an order electronically via the website you are using, you are
deemed to have accepted the preliminary information form and the distance sales
contract presented to you.
2. The buyers are subject to the provisions of the Consumer Protection Law
No.6502 and the Distance Contracts Regulation (RG: 27.11.2014 / 29188) and other
applicable laws regarding the sale and delivery of the purchased product.
3. Shipping charges, which are the shipping costs of the product, will be paid
by the buyers.
4. Each product purchased is delivered to the person and / or organization at
the address indicated by the buyer, provided that it does not exceed the legal
period of 30 days. If the product is not delivered within this period, Buyers
may terminate the contract.
5. The purchased product must be delivered in full and in accordance with the
qualifications specified in the order and with documents such as warranty
certificate and user manual, if any.
6. If it becomes impossible to sell the purchased product, the seller must
notify the buyer in writing within 3 days of learning about this situation. The
total price must be returned to the Buyer within 14 days too.
IF THE PURCHASED PRODUCT IS NOT PAID FOR
7. If the buyer does not pay the purchased product price or cancels in the bank
records, the Seller's obligation to deliver the product expires.
PURCHASES MADE WITH THE UNAUTHORIZED USE OF CREDIT CARD:
8. After the product is delivered, if it is determined that the credit card that
the buyer has paid was used unfairly by unauthorized persons and the price of
the product sold is not paid to the Seller by the relevant bank or financial
institution, the buyer must return the contracted product to the SELLER within 3
days, with the shipping expense owned by the SELLER.
IF THE PRODUCT CANNOT BE DELIVERED DURING THE TIME FOR UNFORCEEDABLE REASONS:
9. If there is a force majeure that the Seller cannot foresee and the product
cannot be delivered on time, the situation is notified to the Buyer. The buyer
can cancel the order, replace the product with a similar product or may request
delay of delivery until obstacle is gone. If the buyer cancels the order; If the
payment was made in cash, this fee shall be paid to him within 14 days of
cancellation with the cash. If the buyer made the payment by credit card and
cancels, the product price will be returned to the bank within 14 days from this
cancellation, but it is possible for the bank to transfer it to the buyer's
account within 2-3 weeks.
THE BUYER'S OBLIGATION TO CHECK THE PRODUCT:
10. The buyer will inspect the contractual goods / service before receiving it;
crushed, broken, torn packaging, etc. will not receive the damaged and defective
goods / services from the cargo company. The delivered goods / services will be
deemed to be undamaged and intact. BUYER must protect the goods / services
carefully after delivery. If the right of withdrawal is to be used, the goods /
services should not be used. The invoice must be returned with the product.
RIGHT OF WITHDRAWAL:
11. RECEIVER; the date of delivery of the purchased product to himself or to the
person / organization at the address indicated within 14 (fourteen) days,
provided that the SELLER is notified via the following contact information by
refusing the property without any legal or criminal liability and without any
justification can use the right to withdraw from the contract.
CONTACT INFORMATION FOR THE SELLER'S RIGHT TO WITHDRAWAL
12.
COMPANY NAME / TITLE: EFECAN Servis Ekipmanları Boya Kabinleri San.ve
Tic.Ltd.Åžti.
ADDRES: Kemalpaşa Organize San.Böl.Mah.İzmir Cad.No:89 Kemalpaşa/İZMİR
E-MAIL: info@efecanboyafirinlari.com
PHONE: +90(232) 461 87 71
FAX: +90(232) 461 87 90
TERM OF WITHDRAWAL RIGHT:
13. If the buyer purchases a service, this 14-day period is from the date the
contract is signed. Before the right of withdrawal expires, the service started
with the approval of the consumer Right of withdrawal cannot be used in service
contracts.
14. Expenses arising from the use of the right of withdrawal belong to the
SELLER.
15. In order to use the right of withdrawal, a written notification must be made
to the SELLER by registered mail, fax or e-mail within 14 (fourteen) days and
the product must not be used within the framework of the provisions of "Products
for which the Right of Withdrawal cannot be exercised" set forth in this
contract.
USE OF WITHDRAWAL RIGHT:
16. The invoice of the product delivered to the 3rd party or the BUYER, (If the
invoice of the product to be returned is corporate, it must be sent with the
return invoice issued by the institution when returning. Order returns whose
invoices are issued on behalf of the institutions will not be completed unless
the RETURN INVOICE is issued.)
17. Return form, with the box, packaging and standard accessories, if any, of
the products to be returned It must be delivered complete and undamaged.
REFUND CONDITIONS:
18. SELLER, within 10 days from the receipt of the withdrawal notice, to return
the total amount and the documents that put the BUYER under debt to the BUYER
and within 20 days is obliged to return the goods.
19. If there is a decrease in the value of the goods due to the BUYER's fault or
the return If it becomes impossible, the BUYER is obliged to compensate the
damages of the SELLER at the rate of its fault. However, within the period of
the right of withdrawal the change or malfunctions that occurs due to the proper
use of the good or product the BUYER is not responsible .
20. Due to the use of the right of withdrawal, the campaign limit amount
arranged by the SELLER In case of falling below, the discount amount used within
the scope of the campaign is canceled.
PRODUCTS THAT CANNOT BE USED OF WITHDRAWAL:
21. Prepared in line with the BUYER's request or clearly personal needs and to
be sent back unsuitable, underwear bottoms, swimwear and bikini bottoms, makeup
materials, disposable products, Goods that are in danger of deterioration or
that are likely to expire, If the package is opened by the PURCHASER after the
receipt, unsuitable products in terms of health and hygiene. products that mixed
with other products after delivery and that are not possible segregated by
nature products, except those provided under the subscription agreement, such as
newspapers and magazines goods related to broadcasts, services performed
instantly in electronic environment or instant delivery to the consumer
purchased intangible goods, audio or video recordings, books, digital content,
software programs, the BUYER of data recording and data storage devices,
computer consumables, packaging If it is opened by the the BUYER, its return is
not possible according to the Regulation. In addition, using the right of
withdrawal regarding the services started with the consent of the consumer
before the right of the withdrawal expiration, It is not possible according to
regulation.
22. Cosmetics and personal care products, underwear, swimwear, bikinis, books,
can be copied software and programs, DVD, VCD, CD and cassettes and stationery
supplies (toner, cartridge, tape, etc.) In order to be returned, their packaging
must be unopened, untested, intact and unused.
DEFAULT STATE AND LEGAL RESULTS:
23. If the BUYER defaults on the payment by credit card, the card owner will pay
interest within the framework of the credit card agreement with the bank and be
liable to the bank would be accepts, declares and undertakes. In this case, the
relevant bank may apply for legal remedies; the costs to arise and can request
the attorney's fee from the BUYER and under any circumstances if the BUYER goes
into default due to its debt BUYER accepts that he will pay the loss and damage
of the SELLER due to the delayed performance of the debt would.
PAYMENT AND DELIVERY:
24. You can make a Bank Transfer or EFT (Electronic Funds Transfer) to our bank
account at İş Bankası (TL) TR 94 0006 4000 0013 4250 6982 69 Iban.
25. You can pay online with your credit cards, online single payment or You can
take advantage of online installment opportunities. Online payments from your
credit card at the end of your order the amount will be withdrawn.